Resource Definitions:Agents

From API Documentation

The agents resource is a collection of all agent accounts associated with your company. Available methods are:

GET

Returns a list of agents. Each agent record includes the following fields:

• user_id,
• user_email,
• user_fname,
• user_lname,
• user_date

Example Response - XML

<?xml version="1.0" encoding="UTF-8"?>
<agents version="1.0">
    <agent>
        <user_id>1234</user_id>
        <user_email>john.smith@company.com</user_email>
        <user_fname>John</user_fname>
        <user_lname>Smith</user_lname>
        <user_date>2010-06-25 20:00:00</user_date>
   </agent>
   ...
</agents>

Example Response - JSON

[
    {
        "user_id":"1234",
        "user_email":"john.smith@company.com",
        "user_fname":"John",
        "user_lname":"Smith",
        "user_date":"2010-06-25 20:00:00"
    },
    ...
]

Example Response - TEXT (pipe-delimited)

1234|john.smith@company.com|John|Smith|2010-06-25 20:00:00
...